Reef Oasis Beach Resort
Upon my return to check-in for my two week holiday, I had a very warm and kind welcome from the guys in reception and even though it was June last year since my last visit they still remembered me.
It was lovely to come back and find that I had been given room 4103 which was the same room I was provided with last year which is located next to the Italian Restaurant so in a perfect and handy location in the resort, the room itself was very clean and modern and a up to date feel to it.
Throughout the hotel, when I went to different places staff gave myself a very friendly and warm welcome and were always happy to help with a few of them still remembering me from my previous visits.
A big thank you to Samah the hostess in the Citidel Restaurant for always given a warm welcome when coming in to the restaurant for breakfast and dinner and always gave service with a smile.
Most of the day I spent at the Coral Bar where I got excellent service from Soliman (before he went home) and my good friend Nasser from last year both recreation staff members every day were wonderful and do a very hard job! so thank you however, I must not forget one other person from the Coral Bar Mickel Naeem, he is such a great bar man always a good laugh with the guests.
There was only one major disappointment with the Coral Bar is the fact that the only alcohol they serve at the pool bar is beer and nothing else unlike previous visits I was extremely disappointed by this along with other guests I do understand that this was due to a previous guest who caused issues however, I am surprised management have let one guest ruin it for others who wish to enjoy themselves seasonably
I felt that the food choice in the Italian Restaurant was not as good as my previous visit mainly I had noticed a change in what they offer for their pizzas being more ‘limited’ I hope that they bring back the Italian cheif’s to the Italian restaurant rather than using them in others.
As a whole I still had a very enjoyable holiday and plan to come back next year for my 4th visit as it is so enjoyable and can recommend the holiday to anyone who wants to have a great time with great service.
I found this year the Entertainment to be an improvement from my previous holiday which was good but would like to see more choice in the evening entertainment was with being at the hotel for two weeks it became repetitive.
The WiFi in the hotel was also disappointing at times it was very hard to get a decent connection except in the morning or afternoon but I am aware that this is being improved.
A big thank you to all the staff I have mentioned and everyone else, especially Walid from the Pizza Bar, Sam from Entertainment, Vitalina and Karolina from Guest Relations both of which have always got a big welcoming smile and happy to talk to you which is such great service.