IMPORTANT – This review was made on the first day hotels were able to operate during COVID-19, as such services in the hotel were reduced.
Upon my arrival to the Holiday Inn Express, first impressions were confusing, as I had walked to the hotel, half of the hotel is a building site something which I did not see on the website when booking. Note – at the time I arrived there was no building work taking place.
As I had arrived on foot, there was no ‘clear’ way to get into the hotel and was a bit confusing, I had to walk on the road into hotel.
When I managed to find my way into the hotel due to COVID-19 they had hand sanitiser after the first set of doors which was great to see along with clear floor markings where to stand,.
The welcome by the hotel was friendly and quick.
My room was of very good size and had air conditioning, iron and iron board, a fan tea and coffee making facilities and other ‘normal’ facilities.
Due to COVID-19 the hotel restaurant isn’t open and they are operating a limited menu which included pizza and burgers.
You had to take the food & drink purchased from the hotel to eat due to COVID-19, something which was rather strange but understandable.
The following day for breakfast when I had this before 8am, it was only a continental style which I was a bit disappointed in after all I love my cooked breakfast when staying away.
It is actually a bit hard to put a review up of the hotel due to COVID-19 and the hotel being its first day of being able to fully re-open to the public but I will still be going back to the hotel at a later date so I will be able to see what has changed as they get back to ‘normal’ service.
The hotel is about £10 from Cambridge Train Station and very close to Cambridge Airport.
NOTE – I have only listed the building work as a ‘Con Feature’ for the hotel as a result of COVID-19 as would be unfair to fully mark down food service.